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First Student to Issue Tablets for Real-Time Bus Routes After Student Incident

After a student was driven an hour in the wrong direction, First Student is introducing tablets for real-time routes. This move aims to enhance safety and punctuality for New Britain students.

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There is a yellow bus on which '' school bus'' is written. Behind that there is a building which...
There is a yellow bus on which '' school bus'' is written. Behind that there is a building which has a brick wall and windows.

First Student to Issue Tablets for Real-Time Bus Routes After Student Incident

First Student, the contracted bus company for New Britain schools, has announced plans to issue tablet devices to its drivers to provide real-time route and news instructions. This move comes after a student with autism was mistakenly driven an hour in the wrong direction during the first week of school, sparking concern and a meeting with the New Britain Board of Education. Currently, First Student drivers rely on printed directions due to Connecticut's ban on cellphone use for GPS navigation. The incident involving the student with autism highlighted the need for a more reliable navigation system. The tablets, which will not allow calls or text messaging to comply with state law, are expected to provide route-by-route, news-by-news instructions, enhancing safety and punctuality. The company has taken steps to prevent similar incidents in the future. They have acknowledged the problems and held a meeting with the New Britain Board of Education to address the issue. First Student has also hired 22 new balance drivers, some from out of state, to address driver shortages caused by the insolvency of the local bus company. Bernie Reisen, another bus company, recruited licensed drivers from Connecticut and other states to fill these gaps. Both the school district and First Student prioritize student safety. The introduction of tablet devices for drivers is a proactive measure to ensure students reach their destinations safely and on time. The company's commitment to addressing driver shortages and improving communication with parents also demonstrates their dedication to providing reliable transportation for New Britain students.

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